Need assistance with your rental?
We’re here to help you with any questions or concerns regarding our car rental services. Your satisfaction is our priority!
01
Review
Understanding the rental conditions
In this initial step, renters are encouraged to carefully read through the rental agreement to grasp all conditions and policies that apply to their rental experience.
02
Review
A signed contract for rental services
The second step requires the renter to sign the rental agreement, confirming their acceptance of the terms and conditions laid out in the document.
03
Process
A clear understanding of terms
This step involves reviewing the rental terms thoroughly.
04
Completion
Finalizing the rental agreement ensures a smooth experience for all parties involved.
What Our Customers Say About Us
★★★★★
Average Rating: 4.8 out of 5 based on 150 reviews
Customer Feedback
The self-drive option provided by Rwanda Car Rental Services is unmatched. It gave us the freedom to explore at our own pace, and the vehicle was reliable and comfortable throughout our journey.
★★★★★
Emily Davis
Unforgettable Road Trip
Our road trip in Rwanda was unforgettable thanks to the excellent service from Rwanda Car Rental Services. The car was perfect for the terrain, and we felt safe and secure during our travels.
★★★★★
John Doe
Amazing Experience with Self-Drive
Renting a car from Rwanda Car Rental Services was a fantastic decision. The Toyota RAV4 was perfect for exploring the national parks, and the flexibility of self-drive allowed us to create our own adventure. Highly recommend!
★★★★★
Jane Smith
Best Car Rental Service in Rwanda
I had an incredible time driving through Rwanda with the help of Rwanda Car Rental Services. The vehicle was in excellent condition, and the support team was always available for assistance. A must-try for any traveler!
★★★★★
Michael Johnson
What are the rental conditions?
To rent a vehicle, you must present a valid driving license and passport, pay a security deposit, and follow specific usage rules, including no driving under the influence.
What insurance options are available for rentals?
We offer Third-Party Insurance included in the rental package, with comprehensive coverage available for an additional fee. This ensures protection against potential damages and liabilities during your rental period.
Can I take the rental car across borders?
Taking the rental vehicle across international borders is prohibited without prior consent. You must also obtain the required COMESA insurance to ensure compliance with regional regulations.
What happens in case of a breakdown?
In the event of a breakdown, our 24/7 roadside assistance is available to help you. We will provide support to get you back on the road as quickly as possible, ensuring minimal disruption to your travel plans.
Are there any mileage restrictions?
Our self-drive packages typically include unlimited mileage, allowing you to explore Rwanda freely without worrying about extra charges. However, please confirm this with your rental agreement.